Thank you for bringing this to our Hi All. This URL is apparently only used for business accounts now.Īnyway, I'm sorry this isn't the news you were hoping for, but we'll continue to investigate and see if there's something more we can do to help. However, I noticed that if I have signed in using my personal account last, that URL redirects me to the other you linked above. The other URL definitely works better for me: I'm not sure that's helpful, but it may point to the cause. It seems like if the sign in happens quickly, it signs back out again whereas if it takes a second or two more, the page loads fully and keeps me logged in. Making the window bigger results in the website showing the login form right there though:Īnd then some of the time, the website does not log me back out after signing in there. That's where clicking the "Sign In" button redirects me to a URL like the one you gave. I don't know why, I guess something to do with the fact that their website changes with different window sizes, but I am only getting logged out again when the window is small enough not to show a login form on the page, like this: I believe there is a workaround that can help you while we look into this further though: make the window bigger. It may be difficult to come up with a fix since the problem isn't that 1Password X fills incorrectly, but that the website is logging us out. Ref: Thanks for the details! I am able to reproduce the issue here using my account. Please give that a go (pun intended! 😂) and let us know how it goes (😉). My guess is once you log in manually the second time, we accidentally fill the next page that loads, thereby tickling something on the Chase page to log you out.Ĭan you try editing your login to have the URL that Brenty mentioned as the item's first website? When I tested using that landing page Go and Fill worked much better as the page doesn't gave that 4 second delay before the form renders. Our Go and Fill approach will notice there's no form to fill and will try again when one is available. On my machine it takes about 4 seconds before it's done animating in. When loading the homepage you will notice that it takes some time until the login form appears. I don't have a Chase account to test this theory completely but I was able to test using a fake account and I believe the issue is related to Go and Fill. Thank you for the extra details, that helps a lot.
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